Roadside Help, Anytime

24/7 roadside assistance at your fingertips. RoadNation Assist connects you with trusted, verified independent service providers in minutes. Fast, reliable, and always there when you need help most.

Our Services

  • Towing — Professional roadside recovery
  • Flat Tyre — Tyre change assistance
  • Jump Start — Battery boost service
  • Battery Help — Diagnostics and fitting (replacement battery quoted by provider)
  • Fuel Delivery — Emergency fuel delivery (fuel quoted by provider)
  • Lockout Assist — Vehicle entry assistance (key cutting quoted separately)

How It Works

  1. Request Help — Tell us where you are and what you need
  2. Get Matched — We connect you with a nearby independent verified provider
  3. Help Arrives — Track your provider in real-time on a live map

Coverage Areas

We currently operate across major areas of England: Greater London, South East, South West, East Midlands, West Midlands, North West, North East, Yorkshire, and East of England. Coverage is expanding as new providers join the platform.

Frequently Asked Questions

How quickly will help arrive?

Our average response time is 23 minutes. Once you submit a request, nearby providers are notified instantly and you can track their arrival in real-time on the map.

How do I pay?

All payments are handled securely through Stripe. Your card is authorised when you book, but you are only charged once the job is completed. We never store your card details.

Are your providers insured?

Yes. All providers on the RoadNation platform are required to hold valid vehicle recovery insurance and public liability cover. We verify documentation before they can accept jobs.

What if I need to cancel?

You can cancel free of charge within 5 minutes of a provider accepting your job. After that, a distance-based cancellation fee may apply based on how far the provider has already travelled.

What areas do you cover?

We currently operate across major areas of England including London, the South East, Midlands, North West, and more. We are expanding nationwide as new providers join the platform.

How does pricing work?

Each service has a clear base price shown upfront. A £5 service fee is added at checkout. For towing, mileage charges apply beyond the first 5 miles. Parts such as tyres, batteries, and fuel are quoted separately by your provider.

Can I track my provider?

Yes. Once a provider accepts your job, you can watch their location on a live map as they make their way to you. You will also receive notifications with status updates.

How do I become a service provider?

Register as a Service Provider on our website. You will need to upload your driving licence, vehicle insurance, MOT certificate, and recovery insurance. Once verified by our team, you can start accepting jobs.

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